Leadership/communication

It is always important to have good leadership and communication. If you do not have good communication, them you will not be able to talk, and comprehend well with others. To have good leadership, you can not be bossy, you must be patient with people and try to help lead them, not just demand them. To be successful, leadership and good communication skills are crucial.

Self-Esteem/Attitude

Having good self esteem and a positive attitude are always important. They are most important in every aspect of life, your work-place, school-place and relationships. One time when I worked at Dairy Queen I had to deal with a rude customer, I was working the cash register and she came in screaming at me that her sandwich was not made right, but I had nothing to do with that, I did not make the sandwich, all I did was give it to her. But since I had a positive attitude, I nicely said okay ma'am could I get you a new sandwich? What would you like on it? If I would have had a bad attitude and screamed back at her then I probably would have lost my job. But instead I kept my cool and was polite, and in the end she left a happy customer.